Case Studies

"Efficient, reliable and trusted."

"We came to Jacksons following our solicitor, Katy Moody, when she moved from a previous company.

Katy has gone above and beyond for us regarding a financial order. She has been at the end of a phone or email with every query we've had. Explaining the query with knowledge and compassion. Helping and guiding us through the process right to the end and to the final court hearing. Once completed, Katy recommended the conveyancing team to us within Jacksons and, again, we cannot fault it with regard to how punctual and helpful they were. Kristee was also brilliant."

"The care and consideration l received from my Solicitor at Jacksons at their Stockton office was wonderful! They 'held my hand' through a very difficult and upsetting time! So grateful. I wish the all the very best for the future."

"I would 100% recommend this firm. We had advice for two different issues.

Firstly we updated our Wills and set up a trust, with advice from Ellie McGavigan. Ellie was fabulous at explaining things in a way that us non-legal folk could understand. She was great at explaining options and the implications of these. We feel 100% confident in her advice and support in making the decisions that are right for us. She was great at answering our queries and didn't make us feel that our questions were daft. Ellie's response to emails was very speedy. Thanks Ellie - much appreciated.

Secondly, we consulted Karl Medd for advice regarding challenges from a beneficiary over our administration as executors of an estate. Karl was fab at offering very measured and practical advice. We particularly appreciate his advice about how to de-escalate things. Thanks, Karl, for your honest advice and support!

Parking at Stockton was very easy, and we were greeted warmly."

"We have been working with Jacksons for years now and wouldn't go anywhere else. We have carried out numerous purchases, sales and re-mortgages with them and they provide a fantastic level of service with great advice. We look forward to continuing to work with them and would certainly recommend."

"I used Jacksons recently for the purchase of my new home.

From start to finish they were great; keeping me in the loop with every step of the process with updates and calls. Sometimes I did call for advice and I was helped every time. I have dealt with many solicitors in the past and this firm was the best by far. I found the whole process seamless when using Jacksons. Special thanks to Kristee Brown and Ramsha Baig. I will be using them again in a few months.

Would highly recommend."

"I used Jacksons for my house purchase and couldn’t have asked for a better service. Big shout out to Rachael and Scarlett who were always happy to answer any questions and quick responding emails. It was a very easy and smooth process from start to finish. Will definitely recommend to others going forward. Thanks again."

"Professional service, kept up to date throughout house sale/purchase would recommend. "

"Jacksons were our solicitors when purchasing our first house earlier this year.
We had emails from/to Kayleigh at the start, then Rachael and Scarlett, though most of the work was done via Rachael. All were very friendly, professional, and helpful. They responded to any emails quickly, and we completed on our mortgage within 6 weeks of them being instructed.

Would definitely recommend them, and would use them again in the future."

"Me and my Fiancée have just used Jacksons for our first home purchase, and we couldn't recommend them more. Our solicitor, Nicole, was excellent from start to finish. She kept us consistently updated throughout the process and responded to any queries we had in a timely manner.

Buying a house, especially your first home, is quite a daunting process, but Nicole's impeccable service put us both at ease. We will definitely be using them again in the future.

If you are looking for a solicitor in the Teesside area, choose Jacksons! "

"I have just sold my house using Jacksons and had an easy and stress-free experience from start to finish. Very competitively priced for the level of service I received, and all my queries were promptly and efficiently dealt with. Would recommend them for conveyancing matters."

"Nicole has been fantastic throughout our home buying process. She was able to answer all and any questions that we had and was always on hand to provide great advice. Couldn’t have done it without Nicole’s assistance!"

"The best service from start to finish. My first correspondence with Jacksons was at the start of April, and I have just picked my keys up at the end of May. Jenny and Dan were amazing throughout. Very reasonably priced, highly recommend!"

"I recently used Jacksons to sell my property, and they offered fantastic service. Kristee and Ramsha were so helpful with all my enquiries, and went above and beyond to make the process as smooth as possible. Would highly recommend!"

"Buying a property through auction can be incredibly stressful, especially with the tight timelines involved. After my initial solicitor unexpectedly dropped out after three days of back-and-forth—leaving us in a difficult position—we were urgently in need of reliable legal support.

Our mortgage advisor recommended Jacksons, and I honestly couldn't have asked for a better experience. Rachael Arbon, who handled our case, was outstanding - professional, responsive and reassuring throughout. A special thanks also to Amy Kay and Scarlett Ovington, the legal administrators, who were equally efficient and supportive.

They picked up our case quickly, answered all our queries without delay, and gave us the peace of mind we needed during a high-pressure process. I would wholeheartedly recommend Jacksons to anyone, especially if you're buying through auction and need a legal team you can trust."

"Deborah Henning was friendly, responsive, and generous with her advice. She was really quick to help me in an urgent employment law situation with kindness and thoroughness. Highly recommended!"

"The service I received at Jacksons law firm was exceptional. As a first-time buyer, the whole process seemed daunting, but Kim and Bethany's guidance made it remarkably clear at every turn. Communication was excellent. I never experienced delays in receiving responses to my inquiries and their efficiency was also impressive. I highly recommend Jacksons to anyone seeking a smooth and stress-free experience."

"My partner and I have just used Jacksons for our first house purchase. Daniel Nicholson and his colleagues were absolutely brilliant. Very efficient at responding to any communication and being kind and patient with us going through this new process. We couldn't fault the service we received and are grateful for how smooth and stress free it has all been.

Thank you again! "

"Kim and Bethany were incredible. Our house buying process was not a simple one and throughout we were kept up to date with what was happening and what we needed to do next to get the sale over the line. The communication was clear, and everything was done in a timely and professional manner. They dealt with the other side’s solicitor in our interests, and we always felt they had our back throughout. Thanks so much!"

"I am immensely grateful to Jacksons , especially to my solicitors Victoria Blackham and Rachael Arbon. Both my property purchase and sale were handled simultaneously, and they managed to complete all transactions in just over two months, exceeding my expectations. Having been through numerous property transactions in the UK, I can say that their service stood out remarkably. Their efficiency and professionalism were top-notch, leaving me thoroughly impressed. From now on, I will entrust all my property dealings to them without hesitation. A huge thank you to you all!"

"I recently used Jacksons for the sale of my mother's property and the service I received from Kim Dosanjh and Bethany Pearson was absolutely OUTSTANDING!!! They were sensitive to the fact that I was selling the property due to my mother moving to a care home and they were professional and understanding through-out. From instructing Jacksons to completing on the sale, the transaction only took 4 weeks. Both Kim and Bethany kept me updated and, from start to finish, I felt completely at ease and in safe hands.

I would recommend Jacksons without hesitation."

"We recently used Jacksons to do the residential conveyancing work for us. They've been absolutely brilliant. They have provided us with an efficient and professional service and answered all our questions promptly. Thank you so much Paige and Megan for all your help with our house purchase."

"Jacksons helped us with conveyancing for the purchase of our first property and we were really impressed with them. Clear communication every step of the way and they helped us navigate the ups and downs of the process."

"From start to finish, Bethany and Isabelle from Jacksons law firm were knowledgeable, professional and worked quickly and promptly to get my home sale completed.

Communication was fabulous and Bethany was an absolute superstar keeping me updated and informed throughout the process. I 100% recommend and will most certainly be using the company again in the future."

"Just bought my first home through Jacksons. I used the Newcastle branch and Victoria was very patient with me, as I basically did not have a clue what to do or even how. I spent many a morning emailing and asking questions and always got a quick response. Any time I rang and could not get through directly to her, I always got a response from the messages I left for her at reception. Just want to say thank you Victoria Blackham."

"Could not recommend Jacksons law firm enough. They have dealt with various legal aspects for me and, most recently, a transfer of equity. They kept me informed at all times, made me aware of any issues and were very helpful in dealing with any issues. Big thank you to Ramsha and Kristee who dealt with the transfer."

"I recently used Jacksons for legal representation and couldn’t be more pleased with the service I received. From the outset, my solicitor was professional, approachable, and highly knowledgeable. They took the time to clearly explain my options, kept me informed at every stage, and handled everything with great care and attention to detail.

What really stood out was their calm and reassuring manner during what was a stressful time. I always felt like I was in capable hands, and their responsiveness gave me complete confidence throughout the process. They were thorough in their work, honest in their advice, and always had my best interests at heart.

I wouldn’t hesitate to recommend Jacksons to anyone seeking legal support. Excellent service from start to finish."

"We recently used Jacksons to complete on the purchase of our first home. From start to finish the communication was quick and constant, and I found all the members of staff that I dealt with to be helpful. I’d like to make special mention of Victoria, who was appointed to our case, and thank her for her quick responses to our queries, and for making everything easy to manage. I wouldn’t hesitate to recommend Jacksons to any family or friends and would use them in the future if I had any legal needs."

"Excellent service provided during the sale, and then the purchase of our new home. Highly recommend."

"Nida has been an invaluable asset to our family, providing expert assistance in family court. Throughout our time working together, Nida has consistently demonstrated professionalism and courtesy. We are truly grateful for all that Nida and her team have accomplished for us. In any future legal matters, I would not hesitate to seek Nida's guidance. I wholeheartedly endorse Nida and Jacksons law firm for anyone in need of professional legal support. "

"I saw Nida Ali to create a change of name deed after being let down by government services. She did an amazing job at creating the deed very quickly and efficiently. Being a trans person, I was initially concerned. However, she was lovely, talked me through everything and was very reassuring. Very highly recommended and brilliant service."

"I needed a small piece of work done. Jacksons got it done efficiently with a quick turnaround time and minimum fuss. A big thank you to Nida Ali the solicitor that did this job for me. She was friendly, helpful and delivered exactly what was needed. If I need anything in this field done again I'll definitely be asking Nida to help me."

"Absolutely thrilled with the service we received from our conveyance solicitor during the purchase of our new property! The entire process, which can often feel overwhelming, was handled with such professionalism and efficiency.

From the initial consultation right through to the finalisation of the sale, their communication was impeccable. We were always kept informed at every stage, and any questions we had were answered promptly and clearly, which really put our minds at ease.
A special thank you must go to Ellen, Victoria, and Katie. Their dedication and attention to detail were truly outstanding. Ellen's proactive approach ensured everything moved forward smoothly, Victoria's thoroughness in handling the paperwork was exceptional, and Katie was always so helpful and responsive whenever we contacted the office. This team worked seamlessly together, and their commitment to our case was evident throughout.

We felt completely supported and confident in their expertise. Buying a house can be a stressful time but having such a reliable and competent legal team on our side made all the difference. We wholeheartedly recommend their services and wouldn't hesitate to use them again in the future. A well-deserved 5 stars!
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"The Family Dept at Jacksons Law have proven themselves to have an ongoing willingness to consider alternative forms of dispute resolution, which I believe is testament to their commitment to achieve great results for their clients. Jacksons Family Dept have built a solid reputation for sound legal advice clients can trust."

"Toby represented one of my companies in case which went all the way to trial. The basis of that hearing was to deal with outstanding invoices owed to us by an instructing party. Needless to say we won and the judge even awarded us the vast bulk of costs. We were paid the entire sums owed in 14 days. Thanks to Toby Joel who continues to represent business owners for wide ranging issues throughout the North East and Nationally."

"I just wanted to express my personal thanks and grateful appreciation to your staff member Helen Milburn, for the excellent service that she has provided in recent weeks. Helen has very kindly been involved in drawing up some powers of attorney documents for us and we have been delighted with the service provided by Helen. A real credit to Jacksons Law Firm. Many Thanks."